Find answers to frequently asked questions about HanuPay
HanuPay is a comprehensive digital payment platform that enables secure and convenient financial transactions for individuals and businesses across India.
You can create an account by downloading our mobile app from Google Play Store or Apple App Store, then follow the simple registration process with your mobile number and basic details.
You can reset your PIN by going to Settings > Security > Reset PIN in the app. You will need to verify your identity through OTP sent to your registered mobile number.
Yes, HanuPay uses bank-grade security with 256-bit SSL encryption, two-factor authentication, and complies with RBI guidelines to ensure your money and data are completely safe.
Transaction limits vary based on your KYC level. Basic KYC allows up to ₹10,000 per month, while full KYC enables up to ₹1,00,000 per month for UPI transactions.
UPI transactions are free. Wallet to bank transfers may have minimal charges as per RBI guidelines. Check our fee structure in the app for detailed information.
You can add money through bank transfer, debit/credit cards, UPI, or net banking. Simply go to Add Money section in the app and choose your preferred method.
You can reach our 24/7 customer support through the app chat, email at support@hanupay.in, or call our helpline. We are always here to help you.
HanuPay is a comprehensive digital payment platform that enables secure and convenient financial transactions for individuals and businesses across India.
You can create an account by downloading our mobile app from Google Play Store or Apple App Store, then follow the simple registration process with your mobile number and basic details.
You can reset your PIN by going to Settings > Security > Reset PIN in the app. You will need to verify your identity through OTP sent to your registered mobile number.
Yes, HanuPay uses bank-grade security with 256-bit SSL encryption, two-factor authentication, and complies with RBI guidelines to ensure your money and data are completely safe.
Transaction limits vary based on your KYC level. Basic KYC allows up to ₹10,000 per month, while full KYC enables up to ₹1,00,000 per month for UPI transactions.
UPI transactions are free. Wallet to bank transfers may have minimal charges as per RBI guidelines. Check our fee structure in the app for detailed information.
You can add money through bank transfer, debit/credit cards, UPI, or net banking. Simply go to Add Money section in the app and choose your preferred method.
You can reach our 24/7 customer support through the app chat, email at support@hanupay.in, or call our helpline. We are always here to help you.
Can't find what you're looking for? Get in touch with our support team
support@hanupay.in
+91-9876543215
A D Smart 0, SARSAWA, Pashchim Sarira, ANDAWA, Pashchim Sharira, Kaushambi, Uttar Pradesh, 212214