Security Policy

Our Commitment to Security

HanuPay is committed to ensuring the security of your personal information and financial transactions. We implement industry-standard security measures and continuously update our systems to protect against emerging threats.

Data Encryption

We use advanced encryption technology to protect your sensitive information:

• All data transmitted between your device and our servers is encrypted using TLS/SSL protocols
• Personal and financial information is encrypted at rest using AES-256 encryption
• Payment card information is tokenized and never stored directly on our servers

Secure Authentication

We implement multiple layers of authentication to protect your account:

• Two-factor authentication (2FA) for account access
• Biometric authentication options (fingerprint, face recognition) on compatible devices
• Automatic account lockout after multiple failed login attempts
• Session timeout after periods of inactivity

Transaction Security

Every transaction on HanuPay is protected by multiple security measures:

• Real-time transaction monitoring for suspicious activities
• OTP (One-Time Password) verification for sensitive transactions
• Transaction limits to minimize potential fraud impact
• Instant transaction notifications to help you track account activity

Compliance and Certifications

HanuPay adheres to industry standards and regulations:

• PCI DSS (Payment Card Industry Data Security Standard) compliant
• ISO 27001 certified for information security management
• Compliant with RBI (Reserve Bank of India) guidelines for payment systems
• Regular security audits and penetration testing by third-party security experts

Infrastructure Security

Our technical infrastructure is designed with security as a priority:

• Secure cloud infrastructure with multiple redundancy layers
• 24/7 monitoring of systems for unauthorized access attempts
• Regular security patches and updates to all systems
• Disaster recovery and business continuity plans

Employee Security Practices

We ensure our team follows strict security protocols:

• Background checks for all employees with access to sensitive systems
• Regular security training and awareness programs
• Strict access controls based on the principle of least privilege
• Secure development practices and code reviews

Your Role in Security

While we implement robust security measures, your vigilance is also important:

• Use strong, unique passwords for your HanuPay account
• Enable two-factor authentication for additional security
• Keep your device's operating system and applications updated
• Be cautious of phishing attempts and only access HanuPay through official channels
• Regularly monitor your transaction history for any unauthorized activity
• Contact our support team immediately if you notice any suspicious activity

Security Updates and Notifications

We continuously improve our security measures and will notify you of:

• Significant security updates to our platform
• New security features available for your account
• Potential security threats that may affect our users
• Best practices for maintaining account security

Reporting Security Concerns

If you discover a security vulnerability or have concerns about the security of your account, please contact us immediately:

• Email: support@hanupay.in
• Phone: +91-9876543215 (Security Helpline)
• Through our Contact Form (select "Security Concern" as the subject)

This security policy was last updated on June 1, 2023. We reserve the right to modify this policy at any time to reflect changes in our security practices or legal requirements.